Frequently Asked Questions

Yes. We come out, look at what needs doing, check things such as access and drainage, and give you a written price. There is no obligation and no call-out fee.

We price the job after seeing the property rather than guessing from an hourly or square-metre rate over the phone. The price depends on the work, access, materials, green waste, and time involved. Your written quote explains what is included. For regular garden maintenance, we give you a price for each agreed visit.

It depends on the job and the travel involved. If you are not sure whether the job is large enough, call us on 0415 817 880 and tell us what needs doing.

The quote explains how and when payment is due. Larger landscaping or retaining wall jobs may use progress payments, but these are agreed with you before work starts.

It depends on the season, our current bookings, the materials needed, any approvals, the access, and the size of the job. We will tell you the expected start time with the quote or as soon as you accept it.

You can contact us from 7:00 am to 9:00 pm, Monday to Sunday. The hours we work on site are agreed for each job and must suit local noise rules.

Call or text us as early as you can. We will let you know the next available time and whether it changes any other booked work.

Light rain does not stop most garden work, but heavy rain, waterlogged soil, or unsafe conditions on slopes will cause us to reschedule. For jobs like paving or retaining walls where water affects base preparation and curing, we delay rather than risk a poor result. We will contact you if weather changes the agreed schedule.

Yes. Abloom Gardening is fully licensed, insured and qualified for the gardening and landscaping work we take on.

Since 1995. Sam and Chad started the business more than 30 years ago and still quote jobs, work on site, and run the crews. Most work now comes from repeat customers and referrals.

Sam and Chad are involved in quoting and running the work on site. Abloom does not subcontract, so you will not deal with a sales team and then have an unknown crew turn up.

Contact us as soon as you notice a problem. We will look at the completed work, compare it with the accepted quote and any written terms that apply to paving and retaining walls, then talk through what needs to happen next.

We provide seven core outdoor services: gardening (pruning, planting, tidy-ups), garden maintenance (regular mowing, hedging, weeding), landscaping (turf, planting, drainage, levels, and layout changes), tree lopping (branch reduction, canopy control, small removals), paving (driveways, paths, patios), retaining walls (slope stabilisation, drainage, wall replacement), and high pressure water cleaning (driveways, walls, decks, pool surrounds).

Yes. We work at private homes, rental properties, small strata complexes, and commercial grounds. Regular commercial and strata visits can be booked for the same day each fortnight or month, while other jobs are arranged around the work and our availability.

Both are available. You can book Abloom once for a clean-up or a particular job, or arrange regular garden maintenance. Many customers start with one larger tidy-up and then ask us to keep on top of the garden.

Yes, and it often makes sense to do so. A tree lopping job that opens up garden space pairs naturally with a garden reshaping visit. Paving and retaining wall work often run together on sloping blocks. Pressure cleaning can also be added when paths or paved areas need attention. Tell us about the whole property and we can include the different jobs in one written quote.

We handle branch reduction, canopy control, pruning, and selected small to medium tree removals. We do not take on large removals, crane work, or trees inside the powerline clearance zone. If the job needs an arborist or specialist equipment, we will tell you before anything is booked.

We service suburbs across five main regions: the Eastern Suburbs, North Shore, Northern Beaches, Hills District, and Ryde Area. Every location shown on this website is currently serviced by Abloom.

Travel and access are included when we work out the price. If either will add to the cost, it will be shown in the written quote.

Yes. You can simply tell us that the garden is overgrown, the wall is cracking, the lawn has failed, or the yard needs work. We will come out, look at the problem, and explain what needs doing. You do not need to know the trade name for the job.

We walk around the property with you, talk about what needs doing, and check the access, soil, slope, drainage, plants, and nearby structures. For larger jobs we may take measurements and a few photos before preparing the written quote.

Timing depends on the work, access, materials, weather, approvals, and what we find on site. A regular maintenance visit is very different from a Landscaping project, Paving job, or Retaining walls job. Your written quote will include an expected timeframe.

Yes. The written quote says what green waste, cut material, or building waste we will take away. We leave the work area clean and tidy when the job is finished.

Not necessarily. Many regular maintenance customers give us access instructions and we complete the visit while they are out. It helps if you can be there for the first quote visit, but larger jobs can continue without you being home every day once access and contact arrangements are clear.

Approval requirements depend on the proposed work, property, and local controls. Retaining walls and tree work can require council or engineering input depending on location, dimensions, nearby structures, species, and other site factors. We identify likely requirements during quoting and confirm what must be resolved before work starts.

A regular garden maintenance visit usually covers mowing, edging, hedge trimming, light pruning, weeds, and a general tidy of the beds and paths. The work can change with the season and how quickly the garden is growing. Larger jobs such as heavy pruning, planting, or storm clean-ups can be quoted separately.

Many Sydney gardens suit fortnightly visits during the warmer months and monthly visits over winter. Fast-growing hedges, larger lawns, strata entries, and commercial grounds may need fortnightly attention all year. We will look at your garden and talk about how tidy you want it kept before recommending how often to come.

Yes. We maintain properties for owners who travel, landlords between tenants, and property managers who need work on an agreed schedule. Access instructions and any update requirements can be recorded when the service is arranged.